Policies

Contract policies

Failure to pay balance will result in cancellation of the event and down payment will be non-refundable. 

Cancellation policy: You may cancel event up to two weeks before event for a full refund. If for any reason the event is canceled or postponed, we need a 72-hour notice. If the cause of cancelation was due to unforeseen circumstances*, we will accommodate ONE reschedule within the year if the date and time is available. Original package selected subject to equipment availability. *Unforeseen circumstances based on YO! Let’s Play’s owner discretion.

Weather policy: For events held outdoors, we will not set up equipment if rain is forecasted at 50% or more during your booked time. You are responsible for changes in weather. Please have an indoor option available or call as soon as possible to reschedule.

If we set up outdoors and the forecast shows rain will begin during your booked time (50% chance or more), we will pick up equipment immediately. No credit or refund will be given.

In case of forecasted snow, dependent upon road conditions, and for the safety of ourselves and our employees, we will not setup outdoors nor indoors. If cancellation is necessary, you will receive credit to be used within the year. No refund will be provided.

Set up location: Renter is responsible for ensuring that chosen equipment will fit in the available space. Renter is also responsible for clearing all areas needed for equipment and must be present at the time of delivery. For outdoor setups, a shaded, level space with short grass or pavement is necessary for setting up. We absolutely cannot set up in areas where pets have been toileted.

Deep cleaning fee: We assess a $150 deep cleaning fee for any rentals soiled by non-adherence to the provided guidelines. This fee is due within one week after the event. 

Damaged/stolen equipment: renter will be responsible for full cost of repair or replacement.

Release and Liability Waiver

This is a legal document between the client “the renter” and “YO! Let’s Play, LLC” which affects your legal rights, so please read carefully.

The renter desires to rent from YO! Let’s Play, LLC equipment to be used by the renter, his/her guests, invitees, or other individuals while in renter’s possession. Renter understands that use of this soft play equipment may, by its nature cause injury or harm to renter, his/her guests, invitees, or other individuals.

The renter does hereby freely, voluntarily, and without duress execute this release under the following terms:

Waiver and Release: Renter understands and acknowledges that this release discharges YO! Let’s Play, LLC, from any liability or claim that the renter may have against YO! Let’s Play, LLC AND AFFILIATES with respect to any bodily injury, personal injury, illness, death, or property damage that may result from the renters use and possession YO! Let’s Play, LLC equipment. Renter does hereby release and forever discharges and hold harmless YO! Let’s Play, LLC and its successors and assigns from any and all liability claims, and demands of whatever kind or nature, either in law or in equity, which arise or may hereafter arise from renters possession and use of YO! Let’s Play, LLC equipment.

Insurance: Renter understands that insurance for liability, health, and medical or disability coverage in any way related to the rental of equipment under this agreement is the sole responsibility of Renter.

Indemnification: Renter/Client agrees that he/she will indemnify and hold YO! Let’s Play, LLC harmless from any liability resulting from the use of YO! Let’s Play, LLC equipment by renter, his/hers assigns, heirs, guests, invitees, or other individuals utilizing the equipment while in renter’s possession.

Other: Renter expressly agrees that this release is intended to be as broad and inclusive as permitted by laws of the state of Ohio and/or Pennsylvania and that this release shall by governed and interpreted in accordance with the laws of the state of Ohio and/or Pennsylvania. Renter agrees that in the event that any clause or provisions of this release shall not otherwise affect the remaining provisions of this release, which shall continue to be enforceable.

Safety procedures/ Play Rules:

PLAY AT YOUR OWN RISK

  • Play areas are designed for children under 5 years of age ONLY.

  • Children must be supervised by an adult (at least 18 years old)/parent/guardian while in play area.

  • NO SHOES, SNEAKERS, HIGH HEELS, FLIP FLOPS OR SANDALS are allowed on mats (play area). 

  • Socks must be worn at all times.

  • NO FACE PAINT – please do NOT book us if there is a face painter present at your party.

  • NO Confetti, slime, or glitter
    NO food, drinks or sweets, gum allowed in play area
    NO Running in play area
    NO diving or throwing balls out of ball pit
    NO equipment should be removed around or from within play area
    No uneven size difference of players 

  • NO shoving, pushing, wrestling, piling or rough play in play area.
    All sharp objects must be removed before play (including pens, pencils, jewelry, knives, eyeglasses, bling on pockets etc.)

  • DO NOT enter if you are pregnant or have physical problems


The Renter/Client Understands that:

I am responsible for following the rules and safe procedures mentioned above by YO! Let’s Play, LLC to protect the equipment and provide a safe environment for me, my guests and any other individuals who will have access to YO! Let’s Play, LLC equipment while is in my possession.

I agree to reimburse YO! Let’s Play, LLC for all attorney fees, an amount not less than 50% of all sums due, court costs and expenses incurred to enforce collection or to preserve or enforce rights under this contract.

I AGREE TO RELEASE, DEFEND, INDEMNIFY, NOT SUE, AND HOLD HARMLESS YO! Let’s Play, LLC, their principals, officers, owners, employees, equipment manufacturers from any claims, of whatsoever nature, damages, (including medical fees, attorney fees), injuries (including disabilities, paralysis, and death) and expenses arising out of or resulting from my voluntary attendance/participation with YO! Let’s Play, LLC equipment. In the event that the release and hold harmless as contained herein is held unenforceable for any reason, the customer hereby agrees to a limit on any damages claimed by the customer to the total paid to YO! Let’s Play, LLC. 

I also acknowledge the risks involved in YO! Let’s Play, LLC. These include but are not limited to any CHOKING HAZARDS, FALLING, BREAKING ETC. while in use. I understand that I am participating voluntarily, and that all risks have been made clear to me. Additionally, I do not have any conditions that will increase my likelihood of experiencing injuries while engaging in this activity.